Amazon music streaming service cancels the free trial
A new streaming service from Amazon has been cancelled after customers complained about its “unfair” royalty-free terms.
The company’s music streaming app, Amazon Music Unlimited, was launched earlier this year.
Customers were able to subscribe to the service for $8 a month.
But a few months later, customers complained that the service was offering a one-off $5 a month subscription to Amazon Music and a $50 Amazon Music Gift Card to purchase other titles.
Now Amazon Music has removed the subscription option and is giving customers the option to pay $10 a month for a new subscription, which will include the subscription for Amazon Music.
However, customers are still able to pay the $10 per month price for a second Amazon Music subscription which will give them access to all other music services and a discount on their bill.
Amazon Music also announced that customers could now add unlimited free music to their account for up to 30 days from the date of purchase, but that they can no longer add unlimited music to a music subscription.
The new service is also being rolled out to existing Amazon Prime customers and customers of the Echo Show, the Echo Mini, the Alexa, the Smart Home, the Dot, the Go, and the Alexa Tap devices.
“The free trial was a great deal and I hope that the trial was just a temporary measure to help us get through this challenging transition,” Amazon Music founder and CEO David Marcus told ABC News.
“We are doing everything possible to make sure our customers can keep buying our products.”
But Amazon Music is not the only service facing a similar backlash.
In October, the company announced that it would no longer allow its music service to be used for paid promotions.
The move came as Amazon launched a major new streaming music service called Prime Music.
“With Prime Music, we have made it possible for customers to enjoy more than 100 million songs across Amazon Music, Prime Video, Prime Music Video, Amazon Prime Music Unlimited and Amazon Prime Video Unlimited,” the company said in a statement.
“This includes exclusive content that’s only available through Prime Music.”
The company said Prime Music would also be the first time Prime Music has offered its music to Prime subscribers, but did not say how many people could subscribe to Prime Music for free.
Amazon also launched its Music Unlimited service earlier this month.
“Amazon Music Unlimited is a free trial that is available to any Amazon Music subscriber,” Amazon said.
“Customers can get unlimited music on Prime Music in the United States and Canada at no additional cost.”
Amazon Music will also be free for Amazon Prime members in the US.
However there will be no paid promotions, no discounts and no exclusives.
The service has been a hit, with Prime Music having over 20 million paying subscribers.
It has been hailed by music fans as a way to take advantage of the company’s new streaming services.
“Music Unlimited is an incredibly simple way to add a subscription to music and to get access to millions of exclusive and free music,” Amazon Prime CEO Neil Hunt said in the statement.
Amazon has also been criticised for not keeping customers up to date on the new streaming streaming services it launched.
The streaming music company has been criticised by critics for not offering users a way of knowing when a new streaming app was launched.